Help/Frequently Asked Questions - MySecretArrangements.com
Below are some of the most frequently asked questions by our users.
-
Can I find my first ever sugar daddy or a sugar baby here?
Why not? We offer a safe and friendly platform to meet and relate with tons of sugar daddies and sugar babies. There are thousands of profiles to check and pick from.
-
Can I reply to the messages sent to me?
You get notifications if another user sends you a message or adds you as a favorite. You can respond to received messages as well.
-
How much do I pay for premium membership?
You can get our premium membership badge for as low as $79.95. You can make payments via your check card/credit card. As a Premium Member, you get full access to our site and every feature it has to offer.
-
I cannot log in?
Issues with logging in may be due to incorrect username and/or password. Ensure that you use the correct login details at all times.
If you have forgotten your password, use the Forgot Password link on the login screen, and we will send a link to reset your password to your registered email.
If you have forgotten your email, use the Forgot Email link and send feedback containing your username and full name. Then we take it from there.
You can change your Username and/or Password by going to the Settings menu and choosing the Account tab.
-
How many photos can I upload?
You can upload to X photos as a member. Note that the normal approval time for uploaded photos is 24 hours or 48 hours in certain circumstances. The waiting time is necessary to allow our moderators to check the photos and ascertain they are fit for upload.
For best results, we advise that you choose a recent photo of just use - a personal and up-close shot that shows your smile and best frontal face.
-
What is a Blog?
Our Blog section is dedicated to providing you with helpful and relevant information and guidelines about the entire sugar dating experience. You can read our blogs and share your thoughts on each post as comments under the same post.
-
How do I update my profile?
You can easily update your profile by clicking the My Profile tab. All individual fields can be edited, although edits are subject to the approval of our moderators.
-
What is the favorite list?
You can add users whose profiles appear like the right match for you to your favorites. This is to allow easy access to such profiles in the future.
-
Is my personal data secure?
Our Privacy Policy clearly spells out how we use, process, and safeguard the personal information or data we obtain from you. We are committed to safeguarding your personal information from unauthorized access, exposure, or use. That said, no system is 100% secure. Hence, we do not always guarantee that your searches, personal data, and activities on our website will always be secure.
-
Can I report a profile?
Yes, you can. Go to the profile you want to report and locate the Report option. Indicate the reason for reporting and submit your report request.